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Patient Information For 1Gp

What can I speak to a 1GP doctor about?

During a telehealth appointment, you can discuss your medical concerns with your health practitioner. This includes sharing your symptoms, past medical history and any health-related information to help your doctor understand your condition. Based on this, the medical practitioner will provide medical advice and may issue a Medical Certificate, Online Prescriptions, Specialist Referrals, Radiology & Pathology Referrals.

How can I book an appointment with 1GP doctors online for an illness?

You can book an appointment with a telehealth doctor using our partner booking platform for a non-emergency illness.

Can I get an online prescription from the doctor?

Yes, an AHPRA-accredited medical practitioner in Australia can issue instant scripts online if they comply with Australian legislation. If the doctor deems a prescription is necessary during the telehealth consultation, they will send it to you via SMS or EMAIL.

My Medical History has changed. How can I notify you ?

It’s important that you advise us of any changes to your health status or current medications as soon as possible. This is to ensure that your current treatment plan is appropriate for you. You can do this by logging into our patient portal and updating your information

How to Create an Individual Health Identifier (IHI) and MyGov Account ?

To get an IHI, you can: Visit www.my.gov.au Log in or create a MyGov account Link to Medicare or My Health Record Your IHI is automatically created or found under your My Health Record Need help? Call the IHI helpline at 1300 361 457.

Is your platform secure?

YES. All our Consultations are provided through a safe and secure platform. We respect your privacy and confidentiality.

Do I need to pay upfront for my appointment?

YES. You must pay for your appointment at the time of your booking through our secure payment gateway.

How soon can I get an appointment?

We guarantee same day appointments at this stage.

How to Get Your Medical Certificate Online at 1GP

Need a medical certificate for work or study? Or caring for someone unwell and requiring a carer’s certificate? At 1GP, we’ve made the process simple, fast and fully online. No waiting rooms, no hassle.

1. Submit Your Request Start by filling out our quick online form. Let us know your symptoms or the reason for your certificate.

2. Doctor Review A qualified AHPRA-registered doctor will review your request, usually within 60 minutes. Our certificates follow the standards set by the Medical Board of Australia.

3. Receive Your Certificate If approved, your certificate will be sent directly to your inbox or made available through your patient portal. You’ll only be charged if the certificate is issued. Our certificates are valid for work, school or carer leave and are widely accepted.

How to Get Your Escripts Online at 1GP

Need a Escripts for work or study? Or caring for someone unwell and requiring a carer’s E script? At 1GP, we’ve made the process simple, fast and fully online. No waiting rooms, no hassle.

1. Submit Your Request Start by filling out our quick online form. Let us know your symptoms or the reason for your certificate.

2. Doctor Review A qualified AHPRA-registered doctor will review your request, usually within 60 minutes. Our E scripts follow the standards set by the Medical Board of Australia.

3. Receive Your E script If approved, your E script will be sent directly to your inbox or made available through your patient portal. You’ll only be charged if the E script is issued.