Online GP Consultation Australia
1GP provides online chronic disease management through phone and video consultations with Ahpra-registered doctors, from anywhere in Australia. If you live with a long-term condition such as diabetes, high blood pressure or asthma, telehealth consultations may help you keep up with regular review, medicine discussions and follow-up, alongside the in-person care you need.
Ongoing care for long-term conditions
Long-term conditions usually need regular review over months and years, not a single appointment. Telehealth can make that review easier to keep up with, especially if you live in a regional or remote area, have limited mobility, or find it hard to take time away from work or caring responsibilities.
Our doctors can support people living with conditions such as diabetes, high blood pressure, high cholesterol, asthma and thyroid conditions. Whether telehealth suits your care depends on your condition and your individual health needs, and your doctor will talk this through with you.
GP chronic disease management across Australia
Depending on your needs, your doctor can help with:
- Regular review of how your condition is going, any new symptoms and how you are feeling day to day.
- Monitoring, including arranging blood tests or imaging where needed.
- Medicine reviews, including whether your current medicines are still right for you, and repeat prescriptions where clinically appropriate.
- Planning your ongoing care, such as your goals for managing your condition and when your next review should be.
- Specialist referrals when your condition needs specialist input.
- Coordinating your care with your regular GP and other health professionals involved in your care, with your consent.
Telehealth chronic care alongside in-person care
Telehealth chronic care can make regular review easier, but it does not replace all in-person care. Physical examinations, some tests and immunisations need to happen in person, such as the regular foot checks recommended for people with diabetes. Your doctor will let you know when you need to be seen in person and recommend where to go.
If you have a regular GP, we encourage you to keep them involved. With your consent, your 1GP doctor can share relevant information from your consultation with your regular GP or other health professionals involved in your care, so everyone looking after you is up to date.
Medicare chronic condition management plans
Since 1 July 2025, Medicare’s GP Chronic Condition Management Plan has replaced GP Management Plans and Team Care Arrangements. The plan can give eligible patients access to Medicare-subsidised allied health services.
If you are registered with a practice through MyMedicare, you need to get this plan from that practice. If you are not registered, you can get it from your usual GP. If you need a plan, speak with your regular GP or the practice you are registered with.
Getting the most from your review
Before your consultation, it helps to have:
- An up-to-date list of your medicines and their doses
- Recent readings if you monitor your condition at home, such as your blood pressure or blood glucose levels
- Any recent test results or letters from specialists
- Notes on any changes or questions since your last review
- Your Medicare card or IHI details
How it works
- Book your appointment. Choose a time that suits you and select a phone or video consultation.
- Share a few details. Complete a short health intake about your condition, your medicines and any recent changes.
- Speak with your doctor. Your doctor will confirm your identity, review how your condition is going and discuss your next steps with you.
- Follow up. If a prescription or referral is clinically appropriate, it is sent to your phone or email. Your doctor will also talk with you about when your next review should be.
If your condition gets worse
Do not wait for your next review if your condition suddenly gets worse, or if your usual plan for managing a flare-up is not working. Seek urgent medical care.
1GP is not an emergency service. If you have chest pain, difficulty breathing, severe bleeding, signs of a stroke or any other life-threatening symptoms, call 000 immediately or go to your nearest emergency department. If you are in crisis and need to talk to someone now, call Lifeline on 13 11 14.
Book a chronic disease review
Book a phone or video consultation online and your doctor will review your condition with you. For general enquiries, email support@1gp.au.
Telehealth is not suitable for emergencies. In an emergency, call 000.